Administrative Assistant to Provost and VP for Academic Affairs

Siena Heights University’s Provost and Academic Affairs Office is seeking qualified applicants for the position of Administrative Assistant to Provost and VP for Academic Affairs.  This is a full-time, non-exempt position.

SUMMARY:               

The Administrative Assistant provides administrative support to the Office of the Provost and Vice President for Academic Affairs, with additional support provided to the academic divisions as needed. In addition, responsibilities include greeting and assisting staff, faculty, and students. The Administrative Assistant assists with university events including but not limited to Honors Convocation and Commencement.

RESPONSIBILITIES:

• Maintain the Provost’s calendar, making necessary adjustments to the calendar as needed.
• Schedule meetings and appointments.
• Answer phone calls and direct calls to appropriate personnel.
• Respond to emails, forwarding if necessary to the appropriate personnel.
• Greet and assist staff, faculty, and students.
• Prepare meeting agendas and take meeting minutes, distribute to members in a timely manner.
• Keep academic calendars, exam schedules, directories up to date.
• Ensure office equipment remains in good working order.
• Support the academic divisions as needed with office supply orders, scheduling office equipment maintenance, end-of-year award receptions, other tasks as needed.
• Assist with university events including Fall and Spring Conferences, Honors Convocation, and Commencement.
• Perform various other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education/Certification:

• High School Diploma required; Associate degree or higher in business administration or related field of study preferred.

Professional Experience:

• Minimum of 2 years of previous administrative support
• Experience in higher education preferred.

Skills and Abilities:

• Excellent communication skills, both written and verbal.
• Adapt to changing priorities and environments.
• Interact effectively with a diverse student population.
• Interact effectively, cooperatively, and tactfully with faculty, staff, administrators, students, and parents.
• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.
• Proficiency in MS Office Suite, including MS Teams Virtual Meetings.
• Passion for the institution’s mission, traditions, and long-term success.  Consistently demonstrate the mission, vision, and values of the University.
• Demonstrate commitment and ability to:
• Plan, organize, and remain accountable for actions
• Problem-solving utilizing critical thinking skills
• Function in a confidential manner
• Reliable and dependable attendance

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

1. Involves working in an office environment with frequent interruptions.
2. Ability to travel to locations throughout the campus as needed.
3. Ability to operate standard office equipment/technology.
4. Ability to speak, hear and see.
5. Must be able to bend, lift, stoop, and carry objects weighing no more than 30-lbs on an occasional basis.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Provost and Academic Affairs Office, or the University in general.  The above statements are intended to describe the general nature and level of work required of this position.            

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled.

Siena Heights University’s Residence Life Office is seeking qualified applicants for the position of Assistant Director of Residence Life. This is a full-time, non-exempt position.

SUMMARY:

The Assistant Director of Residence Life serves as the primary supervisor to 19 resident advisors in the residence halls and community living assistants in Campus Village. Serve as housing resource for around 650 students who live on campus in residence halls and apartment housing on campus. Serve in the on-call duty rotation for response to potential Student Conduct incidents, health, and safety needs for students on campus in the nights and on weekends.

RESPONSIBILITIES:

1. Serve as a live-in professional by providing support and advice to residential students and Resident Assistant staff, addressing matters related to residence life, student development, and community responsibility.

2. Uphold and champion the University mission, serving as a positive role model to all students while maintaining appropriate professional boundaries and communication.

3. Under the supervision of the Director of Residence Life, coordinate the selection, training, supervision, and evaluation of 15 resident assistants.

4. Coordinate and facilitate student staff meetings, periodic staff trainings, and regular individual 1-on-1 meetings with Resident Advisors, Community Living Assistants, and other student staff in Residence Life.

5. Attend and participate in weekly Residence Life leadership meetings and attend all division meetings within the Division of Student Affairs.

6. Serve in a year-round on-call rotation as primary first response in the evenings and on weekends, and act as a department liaison with the Public Safety staff. Maintain communication with the Administrator On-Duty (AOD) as necessary.

7. Serve as advisor for the Student Housing Council (SHC).

8. Interpret the Student Code of Conduct and enforce policy, accountability, and documentation when necessary.

9. Serve as a hearing officer for housing-related policy violations.

10. Train, assist, and measure a programming model that Resident Advisors and Community Living Assistants implement aligned to Residence Life learning outcomes (i.e. Developing Community and Encouraging Growth) and our Student Development Model (i.e. infusing Division and University Mission into student success in Creativity, Intellect, Leadership, Citizenship, and Identity).

11. Assist residents experiencing roommate conflicts either directly or indirectly (through Resident Advisors and Community Living Assistants) by facilitating roommate agreements and having productive conversations.

12. Oversee and manage aspects of the Residence Life operating budget, including programming and supplies.

13. Assist with the check-in/out procedures and room change procedures. Work with student staff to maintain accurate Room Condition & Inventory records throughout the year.

14. Maintain residence hall key inventory and audit as necessary.

15. Responsible for entering work orders as needed.

16. Assist the Director with the coordination of the summer camps program, including coordinating communication with the groups, supervising student staff, managing check-in and check-outs, serving on-call for night and weekend response, and resolving customer service related issues.

17. Keep accurate records (e.g. requirement trackers, interaction logs) and perform staff evaluations of student staff on an annual basis or more frequently as directed by the Director.

18. Assess community living through the learning outcomes, student development model, and satisfaction rates on a semesterly basis.

19. Exploration and support for the development of living-learning communities and support for specific populations of students.

20. With the Director, manage Residence Life website, facilitate orientations, and create communication strategies for incoming/current students and their Saints Supporters.

21. Other duties within scope of the department responsibilities as defined by supervisors.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education/Certification:

1. Master’s degree from an accredited institution in College Student Personnel, Counseling, or related field, preferred.

Professional Experience:

1. Two or more years of experience as a student and/or professionally in Student Affairs-related areas, with preference given to candidates with live-in Residence Life experience.

2. Experience in programming with intentional connection to learning outcomes and student development theories.

3. Experience cultivating cultures of belonging and inclusion with diverse student populations.

4. Experience in hiring, training, and supervising student staff in a university setting.

Skills and Abilities:

1. Must be dependable in personal attendance and project management.

2. Must demonstrate consistent integrity, professionalism, and enthusiasm on and off the clock to establish trust and credibility among all University stakeholders.

3. Demonstrated ability to proactively collaborate with professional staff in and out of Student Affairs at a small, liberal arts, faith-based institution.

4. Ability to plan, organize, budget, and implement programs and student services.

5. Excellent interpersonal communication skills, both verbal and written.

6. Ability to react calmly and professionally to resolve conflicts, solve problems, and respond to crisis intervention and campus emergencies.

7. Ability to activities consistent with student development theories that encourage participation from diverse student populations.

8. Ability to plan, organize, budget, and implement activities and programs.

9. Proficiency in MS Office Suite.

10. Passion for Siena Heights University’s mission, traditions, and long-term success. Consistently demonstrate the mission, vision, and values of the University. Must demonstrate a commitment and ability to uphold the University service standards, including:

o Provide quality customer service

o Plan, organize, and remain accountable for actions

o Problem-solving utilizing critical thinking skills

o Function in an appropriate manner with private or sensitive student information

o Collaborate well with other staff, students, guests, and Saints Supporters

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

1. Must be available to work a flexible schedule, including evening and weekends as needed. Position requires a set schedule of business hours in the office, meetings and events that occur during and after business hours on evenings and on weekends.

2. Must reside in the on-campus apartment located within an on-campus residence hall. Housing, meal plan, and utilities are provided as an employee benefit to meet requirements of the job and at the convenience of the employer.

3. Work in an office and housing environments that may be exposed to extreme temperatures, noise, fumes, and dust.

4. Sitting/standing at desk and on computer regularly.

5. Ability to travel to locations throughout the campus regularly, regionally, and beyond on occasion.

6. Ability to operate standard office equipment/technology.

7. Ability to speak, hear, smell, and see.

8. Act calmly under pressure in situations involving conflict, crisis, and/or customer service response.

9. Dependable attendance.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Residence Life Office, or the University in general. The above statements are intended to describe the general nature and level of work required of this position.

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled.

Assistant Director of Student Financial Services

Siena Heights University’s Financial Services Office is seeking qualified applicants for the position of Assistant Director of Student Financial Services.  This is a full-time, exempt position.

SUMMARY:               

The Assistant Director of Student Financial Services is responsible for assisting in the administration of various financial aid programs including, but not limited to, student loans, work-study, grants, and scholarships. The Assistant Director of Student Financial Services requires an advanced knowledge of state, federal and institutional policies and procedures regarding the awarding, monitoring and reporting of financial aid.  In addition, the Assistant Director will assist and advise students and their families in the financial aid application process and perform other duties as assigned by the Senior Director of Student Financial Services.

RESPONSIBILITIES:

1. Serve as the lead financial aid contact in managing and coordinating University student financial aid programs; evaluate student needs and eligibility, select candidates and determine type and amount of financial assistance to be awarded. 
2. Assist the Senior Director with the daily supervision and training of the financial services staff.
3. Assist in making application for federal funds for government loan programs; administer rules and regulations set forth by the federal government concerning government funds and conditions established by donors of funds; serve in an advisory capacity to University officials.
4. In conjunction with the Senior Director; provides key strategic leadership in enhancing current policies, procedures and systems and implementing new policies, procedures and systems.
5. Assist in the preparation of student financial assistance policies; answer inquiries from various sources to include applicants, parents and high school counselors concerning policies and procedures.
6. Administers the Federal Pell Grant Program, Michigan Tuition Grant/Competitive Scholarships Program, Michigan Tuition Incentive Program, and State/Federal Vocational Rehabilitation Programs.
7. With the Senior Director and the Officer prepare annual operating reports setting forth progress, adverse trends, and appropriate recommendations or conclusions.  Including but not limited to the FISAP and IPEDS.
8. Develop and direct all correspondence regarding financial aid matters in partnership with the Director to university community, students, and parents.
9. Assist the Senior Director of Student Financial Services as a liaison to outside agencies and entities procured by the University to assist in the administration of outside forms of financial aid.
10. Assists with the coordination, monitoring and reconciling of the Federal and Institutional Work Study Programs offered at Siena Heights University.
11. Performs data entry, award adjustments, reconciliation and verification of various financial aid documents and applications, monitoring for accuracy and reliability, and reporting to the appropriate agencies.
12. Completes electronic financial aid applications, corrections, and need recalculations using the Federal Electronic Date Exchange Program.
13. Advises students and families regarding financial aid opportunities and the completion of required paperwork and applications.
14. Keeps abreast of various state, federal and institutional regulations and requirements as they pertain to the administration of student financial aid.
15. This position is institutionally authorized to accept financial aid documents and verify information.
16. Other duties within scope of responsibilities as defined by supervisor.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education/Certification:

• Bachelor’s degree in business, finance, accounting, higher education administration, or other related field of study required; master’s degree preferred.

Professional Experience:

• Minimum of 2 years of experience in financial aid, preferred.
• Minimum of 2 years of experience in higher education or another highly regulated field required.

Skills and Abilities:

• Familiarity with financial documents.
• Excellent communication skills, both written and verbal.
• Strategic thinker with a results-oriented mindset and the ability to adapt to changing priorities and environments.
• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.
• Excellent computer skills including proficiency in MS Office Suite and financial aid software programs.
• Passion for the institution’s mission, traditions, and long-term success.  Consistently demonstrate the mission, vision, and values of the University.
• Demonstrate commitment and ability to:
  • Provide quality customer service
  • Plan, organize, and remain accountable for actions
  • Problem-solving utilizing critical thinking skills
  • Function in a confidential manner
  • Collaborate with other staff
  • Reliable and dependable attendance

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Involves working in an office environment infrequently exposed to extreme temperatures, noise, fumes, dust, etc.

• Sitting/standing at desk and on computer regularly.
• Must be able to alternately sit and stand for substantial periods.
• Must be able to bend, lift, stoop, and carry objects weighing no more than 30 lbs. on an occasional basis.  Must be able to tolerate moderately changing temperatures and humidity levels. 
• Must be able to perform data input through keyboarding for extended periods of time. 
• Must be able to work occasional evening and weekend hours.
• Ability to travel to locations throughout the campus regularly, regionally, and beyond on occasion.
• Ability to operate standard office equipment/technology.
• Ability to speak, hear and see.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Financial Services Office, or the University in general.  The above statements are intended to describe the general nature and level of work required of this position.            

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled. EOE

Assistant Professor of Accounting

Siena Heights University’s Division of Business and Management is seeking qualified applicants for the position of Assistant Professor of Accounting.  This is a full-time, exempt position.

SUMMARY:               

The Assistant Professor of Accounting plays a critical role in the Division of Business and Management through student mentoring and dynamic teaching as well as a strong commitment to university and community service, and continuous professional development.

RESPONSIBILITIES:

• Works with the Accounting Program Chair and Assistant Dean of the Business and Management Division in the development of curriculum, program and outcomes assessment, recruitment and retention of students, and other areas to advance the program.
• Teaches courses equivalent to 12 semester hours during the fall and winter academic semesters in accordance with relevant academic policies.
• Completes a minimum of 5 office hours per week.
• Participates in program, division, and faculty meetings.  
• Attends and participates in various university functions such as Fall and Spring Faculty Workshops, Convocations, Commencement and other duties and responsibilities as assigned by the Accounting Department Chair and Assistant Dean of Academics in Business and Management.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education/Certification:

• Master’s degree in accounting or business
• CPA and/or CMA

Professional Experience:

• Minimum of 2 years of college teaching experience

Skills and Abilities:

• Excellent communication skills, both written and verbal, including presentation skills.
• Must be committed to teaching excellence in a liberal arts environment.
• Ability to adapt to changing priorities and environments.
• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.
• Proficiency in MS Office Suite programs.
• Passion for the institution’s mission, traditions, and long-term success.  Consistently demonstrate the mission, vision, and values of the University.
• Demonstrate commitment and ability to:
  • Provide quality customer service, student development and engagement
  • Plan, organize, and remain accountable for actions
  • Problem-solving utilizing critical thinking skills
  • Function in a confidential manner
  • Collaborate with other staff
  • Reliable and dependable attendance

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

1. Involves working in an office environment infrequently exposed to extreme temperatures, noise, fumes, dust, etc.
2. Sitting/standing at desk and on computer regularly.
3. Ability to operate standard office equipment/technology.
4. Ability to speak, hear and see.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Division of Business and Management, or the University in general.  The above statements are intended to describe the general nature and level of work required of this position.    

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled.

Siena Heights University is seeking qualified applicants for the position of Assistant Professor of Criminal Justice. This is a full-time, exempt, faculty position.

SUMMARY:

The Assistant Professor of Criminal Justice is responsible for delivering high-quality education and advancing knowledge in the field of criminal justice through teaching, program coordination, student development and service. Teaching may be on campus, off campus at other locations and/or online.

RESPONSIBILITIES:

• Professional responsibilities include program coordination/development; advising students; supervision of internships; orientation and registration of students; participation on faculty and/or university committees; recruitment; regular (posted) office hours and participate in traditional university academic functions. Faculty members may be required to teach off campus.

• Teaching criminal justice and sociology/anthropology courses in Adrian, virtual, and/or off-campus site(s).

• Assisting with planning, organizing, designing, and implementing potential additional off-campus Criminal Justice Programs.

• Providing supervision and advising for students in service-learning opportunities in the community: developing ties with the community; understand emerging needs of both the population and students; arid directing research, design, and implementation of service learning.

• Teaching on-line/blended CRJ/SOC courses. Participating in online training/ mentoring available at Siena Heights, and online course development and teaching.

• Assisting with Adrian campus student advising during fall/ winter semester and summer registration dates/scholarship days.

• Other duties within the scope of the program’s responsibilities as defined by the Criminal Justice Program Coordinator.

QUALIFICATIONS:

Education/Certification:

• A Ph.D. in Criminal Justice or Criminology preferred; strong candidates who are ABD, MA and MS will also be considered.

Professional Experience:

• While the area of specialization is open, preference will be given to candidates with expertise and experience in criminal justice.
• Experience teaching core undergraduate criminal justice courses is a plus.
• A demonstrated commitment to undergraduate teaching, degree completion, and on-line/blended teaching is essential, as is research experience at the college/university level.

Skills and Abilities:

• Excellent communication skills, both written and verbal, including presentation skills.
• Ability to adapt to changing priorities and environments.
• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.
• Proficiency in MS Office Suite programs.
• Passion for the institution’s mission, traditions, and long-term success. Consistently demonstrate the mission, vision, and values of the University.
• Demonstrate commitment and ability to:
  • Provide quality customer service, student development and engagement
  • Plan, organize, and remain accountable for actions
  • Problem-solving utilizing critical thinking skills
  • Function in a confidential manner
  • Collaborate with other staff
  • Reliable and dependable attendance

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Involves working in an office environment infrequently exposed to extreme temperatures, noise, fumes, dust, etc.
• Sitting/standing at desk and on computer regularly.
• Ability to travel to locations throughout the campus regularly, regionally, and beyond on occasion.
• Ability to operate standard office equipment/technology.
• Ability to speak, hear and see.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Office of Institutional Advancement, or the University in general. The above statements are intended to describe the general nature and level of work required of this position.

APPLICATION PROCESS:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled. EOE

Siena Heights University is seeking qualified applicants for the position of Assistant Professor of Criminal Justice & Sociology. This is a full-time, exempt, faculty position.

SUMMARY:

The Assistant Professor of Criminal Justice & Sociology is responsible for delivering high-quality education and advancing knowledge in the field of criminal justice through teaching, program coordination, student development and service. Teaching may be on campus, off campus at other locations and/or online.

RESPONSIBILITIES:

• Professional responsibilities include program coordination/development; advising students; supervision of internships; orientation and registration of students; participation on faculty and/or university committees; recruitment; regular (posted) office hours and participate in traditional university academic functions. Faculty members may be required to teach off campus.

• Teaching criminal justice and sociology/anthropology courses in Adrian, virtual, and/or off-campus site(s).

• Assisting with planning, organizing, designing, and implementing potential additional off-campus Criminal Justice Programs.

• Providing supervision and advising for students in service-learning opportunities in the community: developing ties with the community; understand emerging needs of both the population and students; arid directing research, design, and implementation of service learning.

• Teaching on-line/blended CRJ/SOC courses. Participating in online training/ mentoring available at Siena Heights, and online course development and teaching.

• Assisting with Adrian campus student advising during fall/ winter semester and summer registration dates/scholarship days.

• Other duties within the scope of the program’s responsibilities as defined by the Criminal Justice Program Coordinator

QUALIFICATIONS:

Education/Certification:

• A Ph.D. in Criminal Justice, Criminology, Sociology, or Anthropology preferred; strong candidates who are ABD, MA and MS will also be considered.

Professional Experience:

• While the area of specialization is open, preference will be given to candidates with expertise in criminal justice, sociology, and/or anthropology.

• Experience teaching core undergraduate criminal justice, sociology, and/or anthropology courses is a plus.

• A demonstrated commitment to undergraduate teaching, degree completion, and on-line/blended teaching is essential, as is research experience at the college/university level.

Skills and Abilities:

• Excellent communication skills, both written and verbal, including presentation skills.

• Ability to adapt to changing priorities and environments.

• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.

• Proficiency in MS Office Suite programs.

• Passion for the institution’s mission, traditions, and long-term success. Consistently demonstrate the mission, vision, and values of the University.

• Demonstrate commitment and ability to:

  • Provide quality customer service, student development and engagement

  • Plan, organize, and remain accountable for actions

  • Problem-solving utilizing critical thinking skills

  • Function in a confidential manner

  • Collaborate with other staff

  • Reliable and dependable attendance

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Involves working in an office environment infrequently exposed to extreme temperatures, noise, fumes, dust, etc.
• Sitting/standing at desk and on computer regularly.
• Ability to travel to locations throughout the campus regularly, regionally, and beyond on occasion.
• Ability to operate standard office equipment/technology.
• Ability to speak, hear and see.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Office of Institutional Advancement, or the University in general. The above statements are intended to describe the general nature and level of work required of this position.

APPLICATION PROCESS:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled. EOE

Siena Heights University’s Public Safety Office is seeking qualified applicants for the position of DPS Dispatch Operator.  This is a full-time, non-exempt position.

SUMMARY:               

The Public Safety Dispatch Operator serves as the Welcome Center Attendant, Switchboard Operator, and the Department of Public Safety (DPS) Officer Dispatcher. Duties and responsibilities include communicating effectively with staff, dispatchers, officers, other police agencies, and others as required; following DPS policies and procedures; answering incoming calls and executing administrative support tasks such as maintaining records and files through computer database entries as assigned.

RESPONSIBILITIES:

1. Maintains communication with Welcome Center Supervisor, Command Staff, and Chief about technology, staff, and community.
2. Completes documentation as requested, including but not limited to work orders and supply orders.
3. Maintains communications with Residence Life Staff for the benefit of the community.
4. Assist with the budget request process specific for technological advances, cctv, computer systems and software along with the physical structure of the hardware and Welcome Centers.
5. Assist with staff meetings, trainings, drills, and exercises.
6. Shares the responsibility of enforcing the Department of Public Safety’s policies and procedures by informing the Chief of the violations. Will issue verbal and/or written warnings as needed and communicate with the Chief and/or Command Staff concerning such.
7. Responsible for the second shift operations of the Welcome Centers and Public Safety Dispatch. Responsible for system functions, identifying system threats and failures, implementation of corrections and/or recommendations to Chief for improvements, corrections, or system reviews.  Responsible for community relations with dispatch operations and desk operations.
8. Other duties within scope of Department’s responsibilities as defined by Chief of Public Safety.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education/Certification:

• Minimum of High School Diploma/equivalent required.

Professional Experience:

• Prior public safety dispatch experience preferred.

Skills and Abilities:

1. Must be knowledgeable about University Public Safety policy and procedures, be able to respond to changing priorities, and direct the work of others.
2. Ability to effectively communicate clearly verbally and in writing with others.
3. Knowledgeable about emergency dispatch operations.
4. Knowledgeable about University emergency procedures and practices. Knowledgeable about University functions, staffing, mission, vision, and other applicable information.
5. Must be capable of performing parking functions, crowd control and other patrol functions if needed.
6. Knowledgeable about the University CCTV systems.
7. Knowledgeable about Public Safety technical aspects such as, but not limited to, radio communications, switchboard, software, and computers.
8. Knowledgeable about Public Safety services and best practices in Higher Education. Working knowledge of applicable laws, ordnances, guidelines which govern Public Safety Operations to include (but not limited to) Clery compliance and FCC regulations.
9. Ability to keep calm in emergencies or conditions where others are agitated.
10. Must be able to take control of volatile situations.
11. Must be responsible and reliable and a positive role model for the Siena Heights University community.
12. Able to assume command of the Dispatch Center during crises, drills, training, and exercises or as designated.
13. Passion for the institution’s mission, traditions, and long-term success. Consistently demonstrate the mission, vision, and values of the University.
14. Demonstrate commitment and ability to:

• Provide quality customer service
• Plan, organize, and remain accountable for actions
• Problem-solving utilizing critical thinking skills
• Function in a confidential manner
• Collaborate with other staff
• Reliable and dependable attendance

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

1. Must possess capacity to speak clearly on telephone, radio and in person.
2. Must be able to work a variety of hours, including weekends, nights, and holidays.
3. Must be able to work as a team member under a variety of conditions.
4. Must be able to lift 25 pounds, work in a variety of weather conditions, and work indoors and outdoors under a variety of conditions.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Public Safety Office, or the University in general.  The above statements are intended to describe the general nature and level of work required of this position.          

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled.

Department of Public Safety Dispatch Operator- Part Time

Siena Heights University’s Public Safety Office is seeking qualified applicants for the position of DPS Dispatch Operator.  This is a part-time, non-exempt position.

SUMMARY:               

The Public Safety Dispatch Operator serves as the Welcome Center Attendant, Switchboard Operator, and the Department of Public Safety (DPS) Officer Dispatcher. Duties and responsibilities include communicating effectively with staff, dispatchers, officers, other police agencies, and others as required; following DPS policies and procedures; answering incoming calls and executing administrative support tasks such as maintaining records and files through computer database entries as assigned.

RESPONSIBILITIES:

1. Maintains communication with Welcome Center Supervisor, Command Staff, and Chief about technology, staff, and community.
2. Completes documentation as requested, including but not limited to work orders and supply orders.
3. Maintains communications with Residence Life Staff for the benefit of the community.
4. Assist with the budget request process specific for technological advances, cctv, computer systems and software along with the physical structure of the hardware and Welcome Centers.
5. Assist with staff meetings, trainings, drills, and exercises.
6. Shares the responsibility of enforcing the Department of Public Safety’s policies and procedures by informing the Chief of the violations. Will issue verbal and/or written warnings as needed and communicate with the Chief and/or Command Staff concerning such.
7. Responsible for the second shift operations of the Welcome Centers and Public Safety Dispatch. Responsible for system functions, identifying system threats and failures, implementation of corrections and/or recommendations to Chief for improvements, corrections, or system reviews.  Responsible for community relations with dispatch operations and desk operations.
8. Other duties within scope of Department’s responsibilities as defined by Chief of Public Safety.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education/Certification:

• Minimum of High School Diploma/equivalent required.

Professional Experience:

• Prior public safety dispatch experience preferred.

Skills and Abilities:

1. Must be knowledgeable about University Public Safety policy and procedures, be able to respond to changing priorities, and direct the work of others.
2. Ability to effectively communicate clearly verbally and in writing with others.
3. Knowledgeable about emergency dispatch operations.
4. Knowledgeable about University emergency procedures and practices. Knowledgeable about University functions, staffing, mission, vision, and other applicable information.
5. Must be capable of performing parking functions, crowd control and other patrol functions if needed.
6. Knowledgeable about the University CCTV systems.
7. Knowledgeable about Public Safety technical aspects such as, but not limited to, radio communications, switchboard, software, and computers.
8. Knowledgeable about Public Safety services and best practices in Higher Education. Working knowledge of applicable laws, ordnances, guidelines which govern Public Safety Operations to include (but not limited to) Clery compliance and FCC regulations.
9. Ability to keep calm in emergencies or conditions where others are agitated.
10. Must be able to take control of volatile situations.
11. Must be responsible and reliable and a positive role model for the Siena Heights University community.
12. Able to assume command of the Dispatch Center during crises, drills, training, and exercises or as designated.
13. Passion for the institution’s mission, traditions, and long-term success. Consistently demonstrate the mission, vision, and values of the University.
14. Demonstrate commitment and ability to:

• Provide quality customer service
• Plan, organize, and remain accountable for actions
• Problem-solving utilizing critical thinking skills
• Function in a confidential manner
• Collaborate with other staff
• Reliable and dependable attendance

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

1. Must possess capacity to speak clearly on telephone, radio and in person.
2. Must be able to work a variety of hours, including weekends, nights, and holidays.
3. Must be able to work as a team member under a variety of conditions.
4. Must be able to lift 25 pounds, work in a variety of weather conditions, and work indoors and outdoors under a variety of conditions.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Public Safety Office, or the University in general.  The above statements are intended to describe the general nature and level of work required of this position.          

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled.

Director of Public Safety, Chief

Siena Heights University’s Public Safety Office is seeking qualified applicants for the position of Director of Public Safety, Chief.  This is a full-time, exempt position.

SUMMARY:               

The Director of Public Safety, or Chief, is the Chief Safety Officer for the University. The Chief is responsible for ensuring a safe, healthy, and welcoming environment for the entire University community. The position exists to provide administrative leadership to the Department of Public Safety. The Department of Public Safety is a 24/7/365-day operation. The Chief leads the department’s response to incidents, student issues, and requested assistance to all University stakeholders. Leading Risk Management, Fleet Operations, and Parking and Traffic are included in the Chief’s responsibilities. The Chief must coordinate assessment of health and safety operations through data collection (e.g. Clery); successfully lead a staff to meet current safety needs, and plan for upcoming Public Safety needs and opportunities.

RESPONSIBILITIES:

1. Provide department leadership for Siena Heights University’s private, non-weapon carrying Public Safety staff.
2. Hire and supervise (directly or indirectly) Public Safety staff including the Deputy Chief, full and part-time Public Safety staff, and student staff. This includes campus patrol and dispatch operations.
3. Coordinate and maintain coverage for all Public Safety shifts and responsibilities.
4. Ensure that all Public Safety officers receive adequate onboarding and continuous improvement training with respect to all job duties and responsibilities.
5. Obtain specific locking instructions of buildings and offices from appropriate sources and implement procedures to assure compliance.
6. Assign safety coverage for special events held on campus, working closely with the Facilities, Athletics, and Student Affairs staff among other University stakeholders.
7. Act as a liaison with administrative offices and college committees on issues related to Public Safety.
8. Personally prepare campus community for and direct all safety response during critical incidents and matters of life safety. Utilize the SHU Alerts texting service and University Marketing to communicate imperative information.
9. Coordinate with the Director of Student Health, Athletic Trainers, local Emergency Response agencies, and/or Student Care Team members on medical assistance needed for individuals on campus.
10. Coordinate the investigation of campus incidents. Participate in Student Conduct hearings as requested.
11. Maintain effective liaison relationship with the Adrian Police department, other law enforcement, and emergency management agencies.
12. Design and implement safety procedures and policies as needed by current events.
13. Conduct periodic campus climate and safety assessments. Submit data, propose recommendations, and prepare possible solutions to the Vice President for Student Affairs on behalf of the President’s Cabinet.
14. Conduct programs for students on safety issues pertinent to their safety and well-being.
15. Design, monitor, and enforce parking policies and ticketing systems. Administer parking pass registrations and fines.
16. Prepare risk management forms and protocols for University groups where risk above daily University operations are in question. This especially includes travel and activities that could cause injury.
17. Co-manage fleet management reservations, leasing contracts, and care of vehicles.
18. Work collaboratively with the Administrators On-Call during evening and weekend duty rotation. Collaborate with the Residence Life staff to coordinate student support and response efforts.
19. Manage payroll and operating budget at or below approved funding levels. Make staffing, salary, and operational recommendations for Public Safety to Vice President for Student Affairs as needed.
20. Maintain Public Safety staffing files and conduct annual performance appraisals.
21. Prepare and distribute the annual safety handbook. The handbook must include the Director of Public Safety’s report in adherence to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics in compliance with the Clery Act.
22. Establish departmental goals and objectives in consultation with the Vice President for Student Affairs.
23. Serve on University and Student Affairs committees as requested by the Vice President for Student Affairs.
24. Submit reports reflecting departmental activities, incidents, and operations.
25. Perform other related duties as assigned by the Vice President for Student Affairs.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

An equivalent combination of ten years of education, experience and training that demonstrates the knowledge, skills, and abilities to perform the duties of the position proficiently. This likely includes:

• Bachelor’s degree required (Master’s degree preferred) in Criminal Justice, Higher Education, or related field of study.
• Experience working in law enforcement, private security, or campus security.
• Experience with situations where state and federal laws including Orders for Protection, Harassment and Restraining Orders, city ordinances, Title IX, Clery Act, other laws and legislative mandates especially related to higher education environments.
• Skilled in surveillance camera, access control, and other safety supported technology.
• Excellent human resource skills to supervise and serve a diverse population.

• Excellent written and verbal communication skills.
• Attention to detail, accuracy, and trauma informed incident reporting.
• Integrity, impeccable ethics, professionalism, initiative, enthusiasm, and the ability to establish trust and credibility. Ability to champion University Service Standards.
• Passion for the institution’s mission, traditions, and student success.  Consistently demonstrate the mission, vision, and values of the University.
• Demonstrate commitment and ability to:
  • Provide quality customer service
  • Plan, organize, and remain accountable for actions
  • Problem-solving utilizing critical thinking skills
  • Function in a confidential manner
  • Collaborate with other staff
  • Reliable and dependable attendance

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Involves working in an office environment and in varying outdoor conditions which could be exposed to extreme temperatures, noise, fumes, dust, etc., moving around campus freely.
• Sitting/standing at desk and on computer regularly.
• Ability to travel to locations throughout the campus regularly, regionally, and beyond on occasion.
• Ability to operate standard office equipment/technology.
• Ability to speak, hear, smell, and see.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Public Safety Office, or the University in general.  The above statements are intended to describe the general nature and level of work required of this position.          

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled. EOE

Siena Heights University’s Academic Affairs Office is seeking qualified applicants for the position of Institutional Research & Reporting Analyst. This is a full-time, exempt position.

SUMMARY:

The Institutional Research and Reporting Analyst will establish and provide direction and leadership for the university’s institutional research associated with student success and institutional effectiveness.

RESPONSIBILITIES:

• In collaboration with senior staff, defines and reviews institutional research priorities; and in collaboration with the Division of Computer Services and Systems and other appropriate offices, helps to set data definitions and to interpret data to promote standard institutional reporting.
• Provides direct support for the assessment of student learning outcomes and institutional effectiveness.
• Collaborates with faculty and staff to establish and monitor key performance indicators (KPIs) designed to measure institutional progress toward strategic goals and objectives.
• Provides technical support and consults on data collection, analysis and reporting for: internal/external information requests including surveys, enrollment forecasting, environmental scanning, and program reviews.
• Provides research support in the development of university grant proposals.
• Is a member of university-wide committees in areas such as: strategic planning, assessment, data management, and the institutional review board (IRB).
• Other duties and responsibilities as assigned by the Provost and Vice President for Academic Affairs.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor’s degree in data analytics, or in a quantitative area of social science, or related field of study required; master’s degree preferred.
• Minimum of 3 years of experience in institutional research and planning, especially with student outcomes models.
• Experience in quantitative and qualitative data collection and analysis including the capacity to manipulate large data sets.
• Experience in designing and producing data-driven reports.
• Excellent communication skills, both written and verbal, with experience in communicating with people of varying levels of technological skills.
• Strategic thinker with a results-oriented mindset and the ability to adapt to changing priorities and environments.
• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.
• Proficiency in MS Office Suite and analytical tools such as Qualtrics, ,SPSS, and be able to engage in quantitative social science statistical applications that are descriptive and inferential.
• Proficiency in quantitative and qualitative data collection and analysis; and with designing, producing and manipulating data-driven reports.
• Passion for the institution’s mission, traditions, and long-term success. Consistently demonstrate the mission, vision, and values of the University.
• Demonstrate commitment and ability to:
  • Provide quality customer service
  • Plan, organize, and remain accountable for actions
  • Problem-solving utilizing critical thinking skills
  • Function in a confidential manner
  • Collaborate with other staff and ability to work effectively in a team environment
  • Reliable and dependable attendance as scheduled

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Involves working in an office environment infrequently exposed to extreme temperatures, noise, fumes, dust, etc.
• Sitting/standing at desk and on computer regularly.
• Ability to travel to locations throughout the campus regularly, regionally, and beyond on occasion.
• Ability to operate standard office equipment/technology.
• Ability to speak, hear and see.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Academic Affairs Office, or the University in general. The above statements are intended to describe the general nature and level of work required of this position.

APPLICATION PROCESS:

Qualified candidates are invited to send their cover letter, Curriculum Vita, a copy of their current nursing license and a list of three professional references to shujobs@sienaheights.edu

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will begin immediately and continue until the positions are filled. EOE

Siena Heights University’s Advancement Office is seeking qualified applicants for the position of Leadership Annual Giving Officer. This is a full-time, non-exempt position.

SUMMARY:

Reporting to the Associate Vice President for Advancement and in collaboration with the Vice President of Advancement, the Leadership Annual Giving Officer will be responsible for the discovery, qualification, cultivation, solicitation, and stewardship of prospects capable of making annual gifts of $1,000 and up. This individual will build and maintain a portfolio of approximately 150-200 prospects and schedule visits (in-person and virtual) with them and other “discovery” prospects. The Leadership Annual Giving Officer will play a key role in building membership in St. Catherine’s Giving Society.

RESPONSIBILITIES:

• Act as the primary liaison to St. Catherine’s Giving Society ($1,000 – $5,000 annually), identifying prospective donors and developing proposals that align with the University’s strategic plan and institutional priorities.
• Actively manage a portfolio of approximately 150-200 prospects, building relationships through direct outreach and meetings (in-person, phone, virtual) to secure gifts successfully
• Secure new, renewed, or increased funding from individuals through online giving, direct mail and digital campaigns, special events, meetings (on-site and off-site), and direct proposals.
• Works with the Associate Vice President of Advancement to develop and execute strategic fundraising plans to achieve annual and long-term fundraising goals in alignment with the University’s mission and strategic priorities.
• Meet agreed-upon fundraising metrics defined by a supervisor, including donor meetings, proposals, contact reports, and donor retention.
• Draft compelling, donor-focused, and high-quality communications, such as announcements, acknowledgments, solicitations, proposals, and other materials.
• Maintain accurate records of donor interactions and gift transactions in the university’s donor database, ensuring compliance with donor confidentiality and privacy policies.
• Stay informed of best practices, trends, and developments in fundraising, philanthropy, and higher education advancement to enhance the effectiveness of fundraising efforts.
• Travel Commensurate with standard expectations for fundraising activity and contact to reach donors and prospects locally, regionally, and nationally.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor’s degree in business administration or related field of study required; master’s degree preferred
• 2 or more years of related experience in sales or fundraising
• Ability to communicate effectively, both verbally and in written form
• Strong interpersonal skills for interaction with donors, prospects, students, alumni, parents, and constituents of all ages
• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.
• Ability to represent the University and to work effectively in a team environment with a mix of alumni and colleagues
• Ability to travel regionally and nationally for donor meetings as needed
• Passion for the institution’s mission, traditions, and long-term success.
• Valid Driver’s License
• Reliable and dependable attendance
• Demonstrate commitment and ability to:
  • Provide quality customer service
  • Plan, organize, and remain accountable for actions
  • Problem-solving utilizing critical thinking skills
  • Function in a confidential manner
  • Collaborate with other staff

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Primarily sedentary job with occasional visits to other campus offices and buildings, as well as occasional travel to off-site meetings.

• Eyesight sufficient for daily to hourly use of computer keyboard and screen; daily to hourly reading of computer reports and printouts.

• Involves working in an office environment infrequently exposed to extreme temperatures, noise, fumes, dust, etc.

• Sitting/standing at desk and on computer regularly.

• Ability to travel to locations throughout the campus regularly, regionally, and beyond on occasion.

• Ability to operate standard office equipment/technology.

• Ability to speak, hear and see.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Advancement Office, or the University in general. The above statements are intended to describe the general nature and level of work required of this position.

APPLICATION PROCESS:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled. EOE

Nursing Faculty

Siena Heights University’s Division of Nursing is seeking qualified applicants for the position of Nursing Faculty.  This is a full-time, exempt, faculty position.

SUMMARY:               

The Nursing Faculty member is responsible for courses within their area of expertise, provides academic advising to students, and participates in scholarly activity and service to the University.

RESPONSIBILITIES:

1. Prepare syllabi for and instruct student nurses in the theoretical and clinical aspects of the practice of nursing, equivalent to 12 semester hours per semester.
2. Provide appropriate feedback and assign grades to students on a timely basis.
3. Meet the deadlines set by the registrar’s office related to such activities as grading (midterm and final), scheduling, etc.
4. Participate in nursing curriculum development in conformity with objectives of the nursing program and accreditation standards.
5. Provide data on learning outcomes assessment in a timely manner.
6. Attend to their professional development and appropriate scholarly activity for academic rank and practice certification/licensure.
7. Participate in program, division and faculty meetings.
8. Participate on a university committee or an appropriate substitute activity negotiated with a division chair, e.g., moderating a student organization.
9. Serve as an academic advisor for nursing students and assist the nursing program in recruitment and retention efforts.
10. Assist in the preparation of reports required by the national and state accrediting agencies.
11. Attend fall convocation, honors convocation, common dialog day, and commencement.
12. Participate in faculty and university activities in the weeks prior to and following the academic year.
13. Other duties and responsibilities as assigned by the program coordinator, division chairperson or dean.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education/Certification:

• Master’s degree in nursing and preferably a doctorate in nursing or an appropriate related discipline.
• Current unencumbered license to practice as a registered nurse in the State of Michigan.

Professional Experience:

• Demonstrated expertise in the area of nursing practice for the assigned courses.
• Experience teaching Nursing courses at the collegiate level preferred.
• Demonstrated teaching experience and scholarly achievement for academic appointment.
• Must be committed to teaching excellence in the liberal arts environment.

Skills and Abilities:

• Excellent communication skills, both written and verbal.
• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.
• Proficiency in MS Office Suite
• Passion for the institution’s mission, traditions, and long-term success.  Consistently demonstrate the mission, vision, and values of the University.
• Demonstrate commitment and ability to:
  • Provide quality customer service
  • Plan, organize, and remain accountable for actions
  • Problem-solving utilizing critical thinking skills
  • Function in a confidential manner
  • Collaborate with other staff
  • Reliable and dependable attendance

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

1. Involves working in an office environment infrequently exposed to extreme temperatures, noise, fumes, dust, etc.

1. Sitting/standing at desk and on computer regularly.
2. Ability to travel to locations throughout the campus regularly, regionally, and beyond on occasion.
3. Ability to operate standard office equipment/technology.
4. Ability to speak, hear and see.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Division of Nursing, or the University in general.  The above statements are intended to describe the general nature and level of work required of this position.          

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled.

Patrol Officer – Full Time

Siena Heights University’s Public Safety Office is seeking qualified applicants for the position of Patrol Officer.  This is a full-time, non-exempt position.

SUMMARY:               

The Patrol Officer is responsible for ensuring the safety of the students, staff, faculty and visitors of Siena Heights University.  Responsibilities including performing patrols, emergency response functions and providing direction to other Officers as defined by rank.

RESPONSIBILITIES:

• Assists other Public Safety staff on duty.
• While following the proper procedure conducts opening and closing rounds.
• Performs safety rounds, safety checks, and parking lot checks.
• Performs dispatch and desk duties, demonstrating the ability to answer the switchboard and security phones.

• Manages camera operations and perform camera rounds, as per procedure.
• Maintains security of all campus buildings, property, students, and visitors by routinely patrolling and surveying assigned areas.

• Maintains direct communication with command staff regarding university and community concerns.
• Maintains a positive working relationship with Resident Life staff, ensuring a benefit to the campus community.

• Responds to all calls for assistance from the Siena Heights community, including those from the Resident Life staff and the Campus Village Apartments, as needed.
• Accurately completes all reports, logs, and documentation, as required.

• Assists with AED checks and medical supply inventory, as well as inventory control.

• Assists in policy and procedure enforcement and utilize chain of command to advise of alleged violations which may need to be investigated.

• Completing all other Departmental duties, as assigned by the Chief of Public Safety.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Qualifications, Experience, Abilities and Skills Required:        

Education/Certification:

• High school diploma or related educational equivalency; required. Associate degree in related field preferred.
• Valid driver’s license with acceptable driving record.
• Fire Safety Certification, or ability to obtain certification within 90 days of employment
• CPR and First Aid Certification, or ability to obtain certification within 90 days of employment
• Must possess exempt CPL or be current law enforcement.

Professional Experience:

• Previous law enforcement and/or public safety experience preferred.

Skills and Abilities:

• Must pass criminal background check.
• Excellent communication skills, both written and verbal. Must possess capacity to speak clearly on the telephone, radio, and in face-to- face interactions.
• Must be knowledgeable about university and public safety policy and procedures, able to respond to changing priorities, and able to direct the work of others.
• Ability to adapt to changing priorities and environments.
• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.
• Proficiency in MS Office Suite and public safety-related software programs.
• Must have the ability to remain calm and take control during emergent situations or under stressful conditions, especially when others are agitated or emotional.
• Must be First Aid, AED, CPR, and Fire Safety certified; or willing to become certified within a reasonable amount of time upon hire.
• Must be able to work independently of others and collaboratively at times, under a variety of conditions.
• Must be knowledgeable of incident command systems – certified in NIMS (levels according to current governmental standards); or willing to become certified within a reasonable amount of time upon hire.
• Must be knowledgeable about community policing concepts and models.
• Passion for the institution’s mission, traditions, and long-term success. Consistently demonstrate the mission, vision, and values of the University.

• Demonstrate commitment and ability to:
  • Provide quality customer service
  • Plan, organize, and remain accountable for actions
  • Problem-solving utilizing critical thinking skills
  • Function in a confidential manner
  • Collaborate with other staff
  • Reliable and dependable attendance

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Must have sharp vision in a variety of light settings.
• Must possess manual dexterity to direct traffic in a variety of weather conditions.
• Must possess manual dexterity to check locks, doors, windows, etc.
• Must have the capacity to move quickly, if necessary, from place to place, inside and outside of buildings, during day or night, under a variety of weather conditions.
• Must be available to work a variety of hours, including weekends, nights, and holidays.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Public Safety Office, or the University in general.  The above statements are intended to describe the general nature and level of work required of this position.          

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled.

Patrol Officer – Part Time

Siena Heights University’s Public Safety Office is seeking qualified applicants for the position of Patrol Officer.  This is a part-time, non-exempt position.

SUMMARY:               

The Patrol Officer is responsible for ensuring the safety of the students, staff, faculty and visitors of Siena Heights University.  Responsibilities including performing patrols, emergency response functions and providing direction to other Officers as defined by rank.

RESPONSIBILITIES:

• Assists other Public Safety staff on duty.
• While following the proper procedure conducts opening and closing rounds.
• Performs safety rounds, safety checks, and parking lot checks.
• Performs dispatch and desk duties, demonstrating the ability to answer the switchboard and security phones.

• Manages camera operations and perform camera rounds, as per procedure.
• Maintains security of all campus buildings, property, students, and visitors by routinely patrolling and surveying assigned areas.

• Maintains direct communication with command staff regarding university and community concerns.
• Maintains a positive working relationship with Resident Life staff, ensuring a benefit to the campus community.

• Responds to all calls for assistance from the Siena Heights community, including those from the Resident Life staff and the Campus Village Apartments, as needed.
• Accurately completes all reports, logs, and documentation, as required.

• Assists with AED checks and medical supply inventory, as well as inventory control.

• Assists in policy and procedure enforcement and utilize chain of command to advise of alleged violations which may need to be investigated.

• Completing all other Departmental duties, as assigned by the Chief of Public Safety.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Qualifications, Experience, Abilities and Skills Required:        

Education/Certification:

• High school diploma or related educational equivalency; required. Associate degree in related field preferred.
• Valid driver’s license with acceptable driving record.
• Fire Safety Certification, or ability to obtain certification within 90 days of employment
• CPR and First Aid Certification, or ability to obtain certification within 90 days of employment
• Must possess exempt CPL or be current law enforcement.

Professional Experience:

• Previous law enforcement and/or public safety experience preferred.

Skills and Abilities:

• Must pass criminal background check.
• Excellent communication skills, both written and verbal. Must possess capacity to speak clearly on the telephone, radio, and in face-to- face interactions.
• Must be knowledgeable about university and public safety policy and procedures, able to respond to changing priorities, and able to direct the work of others.
• Ability to adapt to changing priorities and environments.
• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.
• Proficiency in MS Office Suite and public safety-related software programs.
• Must have the ability to remain calm and take control during emergent situations or under stressful conditions, especially when others are agitated or emotional.
• Must be First Aid, AED, CPR, and Fire Safety certified; or willing to become certified within a reasonable amount of time upon hire.
• Must be able to work independently of others and collaboratively at times, under a variety of conditions.
• Must be knowledgeable of incident command systems – certified in NIMS (levels according to current governmental standards); or willing to become certified within a reasonable amount of time upon hire.
• Must be knowledgeable about community policing concepts and models.
• Passion for the institution’s mission, traditions, and long-term success. Consistently demonstrate the mission, vision, and values of the University.

• Demonstrate commitment and ability to:
  • Provide quality customer service
  • Plan, organize, and remain accountable for actions
  • Problem-solving utilizing critical thinking skills
  • Function in a confidential manner
  • Collaborate with other staff
  • Reliable and dependable attendance

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Must have sharp vision in a variety of light settings.
• Must possess manual dexterity to direct traffic in a variety of weather conditions.
• Must possess manual dexterity to check locks, doors, windows, etc.
• Must have the capacity to move quickly, if necessary, from place to place, inside and outside of buildings, during day or night, under a variety of weather conditions.
• Must be available to work a variety of hours, including weekends, nights, and holidays.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Public Safety Office, or the University in general.  The above statements are intended to describe the general nature and level of work required of this position.          

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled.

Student Success Advisor

Siena Heights University’s Center for Student Success Office is seeking qualified applicants for the position of Student Success Advisor.  This is a full-time, exempt position.

SUMMARY:               

The Student Success Advisor (Advisor) works in the Center for Student Success (CSS) to support student registration, persistence, and retention efforts with a caseload of 200-300 students. The Advisor serves as a success coach, advocate, and educational planner for advisees. As a professional, the Advisor in the CSS provide support and guidance for students to create academic and co-curricular plans, connect students with resources and opportunities and serve as a source of ongoing support to students throughout their college career.

RESPONSIBILITIES:

• Develop proficiency in Siena Heights University curriculum, degree requirements and student database management systems.
• Provide advising and registration assistance to approximately 200-300 students while maintaining accurate documentation and ongoing contact for each advisee.
• Coach and mentor students through academic, personal, professional and social areas of concern while providing resources as needed to help students be successful.
• Proactively assist students with creating plans of study for degree completion and registering for appropriate courses.
• Monitor and track course progression and ensure timely interventions for students as needed.
• Act as a liaison and advocate for students with department and university partners.
• Collaborate with student support specialists in the CSS to advance student and university goals regarding graduation, persistence and retention.
• Support with first year experience programming to help students transition to university.
• Participate in orientation and other campus-wide events as needed.
• Collateral Assignment – Student Success Advisor will, at an appropriate time to be determined by the Senior Director of Student Success, have a limited assignment in another student-centered department.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Education/Certification:

• Bachelor’s degree in the field of education, higher education, psychology or counseling. Master’s degree in student affairs, higher education, counseling, psychology or closely related field preferred.

Professional Experience:

• One to two years’ work experience in higher education, preferably in advising, registrar’s office, admissions, student accounts or student support services
• Understanding of university resources for academic, financial and social support

Skills and Abilities:

• Critical thinker with the ability to adapt to changing priorities
• Excellent written, verbal, and interpersonal skills
• Ability to effectively manage multiple tasks, meet deadlines, and complete work with accuracy
• Identify and safeguard confidential information
• Proficiency in Microsoft Office Suite and student database software programs
• Customer service skills
• Relationship building: the ability to establish trust and credibility with students, staff and faculty; strong collaborator
• Passion for the institution’s mission, traditions, and long-term success. Consistently demonstrate the mission, vision, and values of the University.

• Demonstrate commitment and ability to:
  • Provide quality customer service
  • Plan, organize, and remain accountable for actions
  • Problem-solving utilizing critical thinking skills
  • Function in a confidential manner
  • Collaborate with other staff
  • Reliable and dependable attendance

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Must be dependable in reporting for work as scheduled, including some evening and weekend hours.
• Involves working in an office environment; ability to tolerate moderately changing temperature and humidity levels.
• Ability to communicate clearly in person, via telephone and electronically.
• Must be able to bend, lift, stoop and carry objects weighing not more than 10 lbs.
• Sitting/standing at desk and on computer regularly.
• Ability to operate standard office equipment/technology.
• Ability to speak, hear and see.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Center for Student Success Office, or the University in general.  The above statements are intended to describe the general nature and level of work required of this position.            

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.

In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled. EOE

Siena Heights University’s Campus Facilities/Custodial Department is seeking qualified applicants for the position of Supervisor of Custodial & Mail Services.  This is a full-time, non-exempt position.

SUMMARY:               

The Supervisor of Custodial and Mail Services is responsible for the planning, assignment, and direct supervision of mailroom and custodial operations. Responsibilities include the assignment and direct supervision of custodial employees in maintaining the cleanliness and sanitation of university buildings, offices, classrooms, laboratories, furnishings and equipment as well as building entrances. This position is also responsible for overseeing and coordinating the day-to-day operations and supervision of the mailroom, mailroom staff and student workers. Mailroom duties include managing shipping /receiving and mailroom management, distribution delivery and pick up service. The Supervisor of Custodial and Mail Services is designated as ‘essential personnel’ to perform ‘on call’ duties for emergency situations beyond normal working hours and during inclement weather situations.

RESPONSIBILITIES:

• Plans, organizes, manages, and evaluates the work of custodial and mail services staff; schedules, assigns duties, and conducts training programs for new personnel; collaborates with other department staff and managers, participates in establishing operational plans and initiatives to meet custodial and mail goals and objectives; develops and implements custodial and mail work plans, work programs, processes, procedures and policies required to optimize custodial and mailroom efficiency and effectiveness; participates in developing and monitoring performance against the annual departmental budget.
• Establishes performance requirements and personal development targets and for evaluation of those requirements and targets; monitors performance, quality control inspections, and provides coaching for performance improvement and development; instituting corrective measures when necessary; and initiate and take disciplinary action when necessary.
• Assists in hiring qualified employees by conducting interviews, attends job fairs for hiring student workers, and making recommendations regarding the employment of applicants.
• Conducts probationary and annual employee performance evaluations.
• Provides leadership and coaches staff to develop and maintain a high performance, customer service-oriented work environment that supports achieving the University’s mission, strategic goals and core values; provides leadership and participates in program and activities that promote workplace diversity and a positive employee relations environment.
• Ensures assigned staff understand University policies and procedures regarding expected employee conduct and performance through policy and procedure review, as well as any necessary corrective actions such as verbal and written warnings.   
• Develops and implements custodial cleaning standards; maintains and updates custodial policies, procedures and handbooks; develops, delivers and arranges training programs for custodial employees; conducts periodic inspections of sites to evaluate implementation and need for corrective action; ensures timely inspection of the cleaning and care of rooms, restrooms, halls, buildings, fixtures and equipment requiring activities such as sweeping, mopping, scrubbing, polishing, dusting, waxing, buffing, disinfecting and related duties.
• Coordinates, assigns, and supervises set-up, removal, and cleaning for internal and external hosted campus events, sports competitions, homecoming, commencement, etc.
• Coordinates, assists, and assigns substitute, or relief personnel to cover vacant positions due to vacation, illness or other absences.
• Ensures that custodial and mail services meet the needs of the University by coordinating normal and as-needed unique work schedules to compensate for changing priorities, special custodial projects, scheduled events, and staff absences.
• Ensure that direct reports have the equipment and supplies necessary to perform the job by issuing supplies as needed, completing request form(s) for replacement items, and storing the supplies and equipment in a secure storage facility.
• Ensures that the quality of custodial services meets established guidelines by inspecting the work of custodial personnel and directing corrective measures to be taken when necessary to meet those guidelines.
• Instructs custodial technicians in the proper methods and use of materials and equipment for safe and efficient work performance.
• Enforces University rules and policies regarding employee conduct by advising custodial personnel of the University’s rules and policies on employee conduct, issuing verbal warnings and written reprimands for violations, and recommending progressive disciplinary action to the immediate supervisor as appropriate.
• Communicates with vendors or others to research, test and evaluate products, equipment and techniques; selects supplies, equipment and other operations materials as it relates to the custodial or mailroom operations.
• Advises the Associate VP of Campus Facilities or maintenance designee on the condition of University buildings and facilities by conducting regular inspections of those areas and reporting the results of the inspections with particular emphasis on needed repairs. Submits work order request maintenance repairs as necessary.
• Ensures that administrative records and reports regarding custodial personnel are accurate and current by reviewing employee time cards or monthly time sheets and monitoring employee absences.
• Prepares and maintains a variety of records and reports including schedules, inventories, cost estimates, and hazardous materials records as it relates to custodial or mailroom operations. Performs related clerical tasks as assigned.
• Schedule and monitor mailroom staff and activities, ensuring mailroom security and procedures are being met and that mail handling and distribution is meeting USPS guidelines and the needs of the university; assist part-time mail clerks with receiving activities and other task; facilitate the resolution of issues concerning invoicing, mail delivery and other mailroom related aspects; ensure the cleaning and preventative maintenance of mail machines and equipment is performed; ensure mail clerks are requesting supplies as needed.
• Participates in training and professional development as required.
• Performs daily custodial duties as needed in support of the departmental mission.
• Performs other duties as assigned.

QUALIFICATIONS:

Education/Certification:

• High school diploma or equivalent.
• Valid driver’s license.

Professional Experience:

• A minimum of 4 years of experience in custodial services.
• Experience in mailroom services.
• A minimum of 2 years of experience in supervising employees or an equivalent combination of training and experience that could likely provide the desired supervisory knowledge and abilities.
• Experience in using MS Office.

Skills and Abilities:

• Excellent communication skills, both written and verbal; and ability to collaborate with stakeholders, formulate plans of action and execute the plan from start to finish.
• Ability to adapt to changing priorities and environments.
• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.
• Proficiency in MS Office Suite.
• Thorough knowledge of janitorial methods and procedures, materials, chemicals, disinfectants and equipment. Knowledge of university policies and procedures.
• Ability to establish and maintain standards of cleanliness and safety.
• Solid leadership skills including the ability to plan, organize the work of others, assign tasks, train employees in work processes and techniques, inspect and evaluate the activities of subordinate personnel, coach and manage performance.
• Proficiency in estimating quantity of supplies and equipment.
• Comprehensive knowledge and understanding of the importance of University Development activities to maintaining lasting and positive donor relations.
• Passion for the institution’s mission, traditions, and long-term success.  Consistently demonstrate the mission, vision, and values of the University.
• Demonstrate commitment and ability to:
  • Provide quality customer service
  • Plan, organize, and remain accountable for actions
  • Problem-solving utilizing critical thinking skills
  • Function in a confidential manner
  • Collaborate with other staff
  • Reliable and dependable attendance.

PHYSICAL DEMANDS & WORK:

1. The scope of the position requires responding to custodial emergencies or other unforeseen situations around-the-clock and may also require exposure to and use of chemical compounds for cleaning which may be hazardous and/or cause injury if specific instructions regarding their mixture, application and use are not properly followed.
2. Employees are frequently required to sit, stand or walk; use hands to finger, handle or feel objects, tools, controls, or a keyboard; and reach with hands and arms. The employee is also required to climb or balance; push, pull or lift; bend; stoop, kneel, crouch, stretch or crawl; work in tiring and uncomfortable positions; talk or hear; taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, texture perception, and the ability to adjust focus. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 70 pounds. Requires a full range of physical motion to operate manual and electrically powered cleaning equipment. 
3. While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock and vibration. The noise level in the work environment is usually mild to moderate. The ability to work in elevated areas and confined spaces is required.
4. Scheduling: This is a full-time position. Normal working hours are 7:00 am to 3:30 pm, Monday through Friday; however, must be available to respond to emergency calls, and work occasionally on weekends and evenings when necessary or issues arise. Must also be able to work during or after inclement weather. Employees in this job classification are designated as essential employees and must report to work as scheduled when University offices are closed due to severe weather. May need to cover for staff absenteeism if no other options are available.
5. Ability to move about the campus throughout the day and works on a computer with regularity.
6. Ability to speak, hear and see.

 DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Campus Facilities – Custodial Department, or the University in general.  The above statements are intended to describe the general nature and level of work required of this position.   

Application Process:

Qualified candidates are invited to send their cover letter, resume and three professional references to SHUjobs@sienaheights.edu.In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. Review of application materials will continue until the position is filled. EOE