Get all of your course materials with

FIRST DAY® COMPLETE!

Our First Day Complete program gives you access to all of your course materials, no need to shop around!

  • Receive all your course materials before the first day of class
  • Save 35-50% on the cost of course materials each term
  • Benefit from a highly personalized concierge service

HOW IT WORKS

REGISTER FOR CLASSES

Upon registering for courses, you will be automatically enrolled into the program. Once you've successfully selected your courses, the bookstore will start preparing your order.

VERIFY YOUR ORDER

Starting 30 days before the first day of classes, you will receive an email to verify your order and select your fulfillment preference.

RECEIVE YOUR TEXTBOOKS

An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within your school's LMS.

FREQUENTLY ASKED QUESTIONS

FIRST® DAY COMPLETE PROGRAM

First Day® Complete is a course materials fulfillment program that lowers the cost of course materials and ensures students have their required course materials on the first day of class.
  • Register for your classes and the bookstore will start preparing your course materials
  • One month before classes start, you will receive an email instructing you to select your delivery preference (in-store pickup or shipped directly to you)
  • An email notification will be sent when your order is ready for pickup or when it ships
  • Your digital materials will be delivered for your course(s) within LMS
All students except the following have access to First Day ® Complete:
  • GRAD Students
  • REP (Rising Education Program) Students
  • Dual Enrolled Students
  • Guest Students
  • Students taking Audit courses only
  • Students taking Subsession 2 courses only
  • Students taking a Dominican Consortium Course
  • Students taking a North Dakota Course
  • McNair Students
The program does not include consumables that cannot be returned and reused such as lab goggles, dissection kits, molecular model kids, engineering kits or nursing kits. Here are excluded students from the program:
  • GRAD Students
  • REP (Rising Education Program) Students
  • Dual Enrolled Students
  • Guest Students
  • Students taking Audit courses only
  • Students taking Subsession 2 courses only
  • Students taking a Dominican Consortium Course
  • Students taking a North Dakota Course
  • McNair Students
All eligible students will be automatically enrolled in the First Day® Complete Program.
Students have the option to opt out of the First Day ® Complete Program each semester during the opt-out window. By opting out, students will not receive their required materials in a convenient package and access to digital content will be removed after the opt-out window closes. Options for purchasing course materials after opting out can be found on the bookstore website. To begin the opt-out process, please follow this link: https://sso.bncollege.com/bes-sp/bessso/saml/sienaheightsedu/fdcopt/logon
To change your opt-out status and opt into the First Day ® Complete program, please click here or follow the instructions found in your opt-out confirmation email. Please note you must make your final selection by January 20th, 2024.

PAYMENT

MATERIALS

The program provides all required textbooks, lab manuals, access codes and digital textbook versions to eligible students.
Yes, the program provides you with the option to purchase textbooks at a reduced rate during the return period.
Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course.
If rental textbooks are not returned to the bookstore by the due date, you will be assessed a replacement and non-return processing fee. The replacement fee is 75% of the new book price at the time of purchase and the non-return processing fee is 7.5% of the new book price at the time of purchase.
The deadline to return all rental textbooks is the last day of finals. Students will receive email reminders about the rental deadline to their email address.