Get all of your course materials with
FIRST DAY® COMPLETE!
Our First Day Complete program gives you access to all of your course materials, no need to shop around!
- Receive all your course materials before the first day of class
- Save 35-50% on the cost of course materials each term
- Benefit from a highly personalized concierge service
HOW IT WORKS
REGISTER FOR CLASSES
Upon registering for courses, you will be automatically enrolled into the program. Once you've successfully selected your courses, the bookstore will start preparing your order.
VERIFY YOUR ORDER
Starting 30 days before the first day of classes, you will receive an email to verify your order and select your fulfillment preference.
RECEIVE YOUR TEXTBOOKS
An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within your school's LMS.
Sign in to verify your order
To opt out of this campaign, Click Here
FREQUENTLY ASKED QUESTIONS
FIRST® DAY COMPLETE PROGRAM
First Day® Complete is a course materials fulfillment program that lowers the cost of course materials and ensures students have their required course materials on the first day of class.
- Register for your classes and the bookstore will start preparing your course materials
- One month before classes start, you will receive an email instructing you to select your delivery preference (in-store pickup or shipped directly to you)
- An email notification will be sent when your order is ready for pickup or when it ships
- Your digital materials will be delivered for your course(s) within LMS
All eligible students will be automatically enrolled in the First Day® Complete Program.
Students have the option to opt out of the First Day ® Complete Program each semester during the opt-out window. By opting out, students will not receive their required materials in a convenient package and access to digital content will be removed after the opt-out window closes. Options for purchasing course materials after opting out can be found on the bookstore website. To begin the opt-out process, please follow this link: https://sso.bncollege.com/bes-sp/bessso/saml/sienaheightsedu/fdcopt/logon
To change your opt-out status and opt into the First Day ® Complete program, please click here or follow the instructions found in your opt-out confirmation email. Please note you must make your final selection by September 13th, 2024.
PAYMENT
The cost of your textbook rentals will be $24 x the number of credits you are enrolled in. The amount will be applied to your student account. For example, $24 x 12 credit hours = $288.
MATERIALS
The program provides all required textbooks, lab manuals, access codes and digital textbook versions to eligible students.
Yes, the program provides you with the option to purchase textbooks at a reduced rate during the return period.
Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course.
If rental textbooks are not returned to the bookstore by the due date, you will be assessed a replacement and non-return processing fee. The replacement fee is 75% of the new book price at the time of purchase and the non-return processing fee is 7.5% of the new book price at the time of purchase.
The deadline to return all rental textbooks is the last day of finals. Students will receive email reminders about the rental deadline to their email address.