Student Account Collections

Siena Heights University has transferred all delinquent student account balances to LJ Ross Associates for servicing as part of the University’s closure process.

Siena Heights University no longer accepts payments, establishes payment arrangements, reviews account balances, or provides individual assistance regarding accounts that have been transferred. Any payment sent directly to the University will be returned to the sender.

For questions regarding your balance, account status, payment options, or a payment arrangement, please contact LJ Ross Associates directly:

LJ Ross Associates
Website: https://www.ljross.com/
Toll-Free Phone: (800) 530-3790

Understanding the Collections Process

A collection agency is a third-party company that services unpaid debts. Once a student account has been transferred to LJ Ross Associates, LJ Ross becomes the primary point of contact regarding the account and repayment.

LJ Ross may contact account holders by phone, email, or mail regarding an outstanding balance. Account holders may be asked to pay the balance in full or discuss available payment arrangements directly with the agency.

Depending on the account, applicable agreements, and legal requirements, collection activity may also involve fees, interest, or credit reporting. Questions about how a particular account is being handled should be directed to LJ Ross Associates.

Student Collections FAQ

Who should I contact about my student account balance?

Contact LJ Ross Associates at (800) 530-3790 or visit https://www.ljross.com/.

Siena Heights University no longer has staff available to review individual balances, discuss payment options, or establish payment arrangements.

Can I still pay Siena Heights University directly?

No. Payments toward delinquent student account balances must be made through LJ Ross Associates. Any payment sent directly to Siena Heights University will be returned to the sender.

What if I cannot afford to pay the full balance?

Contact LJ Ross Associates to ask about any payment options that may be available for your account.

What if I believe my balance is incorrect?

Contact LJ Ross Associates and explain your concern. LJ Ross will provide information regarding the appropriate process for requesting account documentation or disputing a balance.

Will a collection account affect my credit?

Collection activity may affect an individual’s credit, depending on the account and applicable reporting practices. LJ Ross Associates can provide information about the status and handling of a specific account.

What happens if I do not respond to collection notices?

Failing to respond may result in continued collection activity and may make the account more difficult to resolve. Account holders are encouraged to contact LJ Ross Associates promptly to discuss the account.

What should I do now?

If you have an unpaid student account balance that was transferred to LJ Ross Associates:

1. Contact LJ Ross at (800) 530-3790 or visit https://www.ljross.com/.
2. Confirm your current balance and account status.
3. Ask about available payment or resolution options.
4. Direct any questions or disputes regarding the account to LJ Ross Associates.