The Assistant Director at the Siena Heights University service center in Dearborn provides a wide variety of student/ faculty support in an off campus baccalaureate degree completion program, as well as external marketing functions. Duties include all phases of academic advising and student recruitment: degree planning, transcript evaluations, intake evaluations, and presentations to groups; includes newsletter production/ layout, student communications and special projects as assigned.
Conducts intake interviews, advises on appropriate degree planning and monitors progress toward targeted graduation date. Completes registration materials as needed. In cooperation with the Southeast Regional Director, the Assistant Director is responsible for undergraduate enrollment goals for the Center. Receives and analyzes transfer credits and equivalencies for possible credit. Assists students through prior learning petition process by facilitating paperwork, transcripts and analysis of prior learning experiences. This position is institutionally authorized to accept financial aid documents and verify information. Markets the programs and courses available through contacts with employers, organizations, students and other sources. Particular attention will be paid to developing relationships with area colleges, such as Henry Ford College, and businesses in Dearborn, Dearborn Heights and surrounding communities. Provides information and materials, attends marketing events, and participates in activities designed to recruit and retain students. Serves as communication link between working adult professional and University resources by providing timely and accurate information in the form of letters, memos, periodic newsletters and other publications as needed. Directs student to appropriate source of academic support as needed in the areas of math, reading, and/ or writing. In conjunction with various support staff, the Assistant Director will be responsible for completing student records needed for registration, accurate processing of admission letters and other correspondence. Manages student files, includes processing of official transcripts, enrollment records, letters of acceptance, data input of records into CARS system. Maintains changes to current files and inactive files; must be able to create and maintain a database for targeted mailings; and run various reports. Develop and maintain relationships with Henry Ford College and local academic community. Acts as liaison with Adrian campus, Siena Heights’ off campus sites, and host campus offices. May be assigned to special projects, which may include but are not limited to commencement/ graduation activities, information sessions, program and class scheduling, effective coordination of the web registration/ web grading/ liberal arts studies assessment and survey training for students and faculty. Marketing and recruiting functions include, but are not limited to: Developing corporate/community relationships, establishing strategic contacts with HR directors, develop methods of promoting Siena programs to area employers and employees, hold information sessions, be an active member of the Dearborn Area Chamber of Commerce, seek out new avenues of networking with in the Dearborn area, work with current Siena students to establish relationships with their current employers for potential promotional opportunities. Work with Siena’s Office of Integrated University Marketing (OIUM) and the Southeast Regional Director to develop a relationship with the local press---cultivate a relationship with the education reporter at the Mirror and area Dearborn papers so that regular enrollment press releases as well as local human interest stories about local students and graduates can be featured. Work with the OIUM to organize “relational marketing” events. Participate and develop education and college fair events, participate in fairs established by the Detroit Graduate Consortium of Schools, seek out opportunities for business to host education fairs, follow-up with all student contracts made at fairs, and visit area business, such as hospitals and fire departments, to promote Siena’s Dearborn Campus. Other duties within the scope of department's responsibilities as defined by supervisor.
Master's degree preferred in Counseling, Education, Communications, Marketing or related areas; minimum two years experience or interest in working with the adult student population. Previous experience with college or university systems including academic documents/ transcripts, advising and recruiting activities, student support services, curriculum and committee work. Knowledge of adult development concepts and theories gained through study and/or prior experiences. Ability to offer possible resources for academic support. Excellent verbal and written communication skills. Competency, with high rate of accuracy and efficiency, in computerized word-processing and data management; experience in spreadsheet and database programs (Microsoft WordÒ, ExcelÒ AccessÒ); prefer experience with PageMakerÒ. A self-motivated, “go-getter” attitude with an ability to adapt to changes in priorities, scheduling and personalities. Must maintain an attitude of hospitality and exceptional student service. Ability to initiate tasks with little or no direction. Regular activity reports will be required.
Qualified candidates are invited to send their cover letter, Curriculum Vita/resume, and a list of professional references to email@example.com. In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. This position is classified as a benefit eligible exempt position. Review of application materials will begin immediately and continue until the position is filled. EOE