The Senior Director will provide administration and leadership of an expanding undergraduate online program that includes students throughout the United States and abroad. Administration of the online learning program includes: supervision of the online advising/recruiting staff, oversight of marketing, enrollment management and recruiting, course scheduling, and state regulation for an online program.
Provides leadership and direction to an expanding online learning program including development of strategic program goals, budget management, course planning and implementation of marketing initiatives, staff oversight and professional development, and daily office operations. Supervises and evaluates administrative personnel, develops and monitors ongoing individual and team professional development, completes ongoing performance evaluations with annual goals for employee success. Leads university compliance efforts in online learning for accessibility, state authorizations, and other accreditations and policy-based issues related to online learning. Coordinates the Master Online Schedule (MOS) of classes in collaboration with the Assistant Dean, SE Michigan Regional Director, and overall CPS Leadership. Conducts periodic assessment of classes offered including enrollment statistics, class size, course demand, and consideration of new online course offerings. In partnership with the CPS Dean, Assistant Dean, Academic Coordinator of Online Learning, Directors, and other administrators, ensures quality student support services for all online students as well as faculty support. Academic Support: Assists the CPS Dean, Assistant Dean, Academic Coordinator of Online Learning and Program Coordinators in recruiting, screening, and orienting faculty. Collaborates with the Assistant Dean, Academic Coordinator of Online Learning, CPS Leadership, and Departmental Faculty in consideration of new online course offerings and programs. Collaborates with various academic and student support services including the library, writing center, and the testing center. In partnership with the Dean, Assistant Dean, and the Leadership Team, develops annual CPS enrollment goals. Develops annual OLP enrollment goals. Creates and administers various enrollment reports for the OLP. Conducts enrollment data analysis for the OLP. Explores and pursues new partnerships and articulation agreements to enhance the online portfolio, CPS offerings, and the university at large. Travel is required. Identifies emerging trends and conducts needs analyses with potential opportunities for new programming and services to students/ niche markets. Maintains a sound understanding of marketing concepts and the skills needed to market the program. In consultation with the Office of Integrated University Marketing, develops, coordinates, and evaluates new student OLP recruitment programs and overall OLP marketing plans. Completes the Online Learning Advisory Committee (OLAC) Training course for faculty who wish to teach online; and potentially evolve to teach a module in the training course. Develops and maintains liaison relationships with internal departments. Serves as a member of the following committees/teams: Academic Affairs Committee for Transfer Students (AACTS), CPS Leadership Group, Online Learning Advisory Committee (OLAC). Represents the college and the university at various events and other duties as noted.
Master’s degree required specialist or doctorate degree desirable; and a minimum of 5 years of direct leadership, enrollment, and academic experience with an online learning program in a higher education setting. Experience with online learning regulatory processes preferred. Teaching experience desirable. Experience with analyzing higher education enrollment data and trends, including correlated marketing (web-based and print-based) initiatives. Ability to develop educational programs and student services. Experience with program/ organizational structure design and implementation in an online setting. Demonstrated knowledge of online learning practices and trends relative to non-traditional students seeking undergraduate degree completion via online education. Ability to maintain and circulate knowledge of scholarly research with online education programs. Management and administrative skills acquired through experience in designing, implementing, and supervising systems, projects and people. Must have outstanding interpersonal and problem-solving skills and be comfortable balancing the demands of multiple stakeholders with potentially competing interests. Excellent written and verbal communication skills, in interpersonal and group informal and formal interactions, including email and University reports. Ability to use computerized work processing programs. Must be able to use communication technology effectively and be a proficient user of computer software. Experience with multiple online learning technologies preferred. Ability to travel frequently, including but not limited to the main campus, off-campus program sites, community meetings, corporate outreach etc. Ability to perform aspects of the job, on occasion, during evening and weekend hours.
Qualified candidates are invited to send their cover letter , Curriculum Vita/resume, and a list of professional references to firstname.lastname@example.org. In the subject line of the email, please reference the job title of this position to ensure timely review and distribution of your materials. This position is classified as a benefit eligible exempt position. Review of application materials will begin immediately and continue until the position is filled. EOE